A self-study reference guide for commercial building professionals — building owners, facility managers, designers, project managers, superintendents, lenders, and insurers.                                                                               

First, tools and solutions to manage and organize observations, measurement, precision, bias, and the impact of time on information and decisions are provided.

Second, the project management tools of estimating, scheduling, productivity, and people and site management are defined in workable terms.

Third, a managerial understanding of the technical aspects of materials, structures, soils, concrete, masonry, life safety systems, plumbing, HVAC, and electrical is provided — knowing what to do, who to hire, and how to manage them to achieve success.